Avoid multiple browser tabs, waiting for messages to load, or flicking back and forth between pages on eBay. Access all your eBay messages in Karoso in convenient SMS format, threaded and grouped by customer, and with easy access to transaction status, return requests and buyer cases. Effortlessly view a customer’s full communications history, create templates for common replies and manage your eBay customers with confidence and efficiency. Whether you have dedicated customer support staff or run an eBay business on your own, Karoso can save you time and streamline communications with your eBay customers, allowing you to focus on delivering a better customer experience all round.
Manage all eBay Messages conveniently without logging into eBay
Messages load a lot faster than on the eBay website
View your eBay Messages in SMS format
Readily access transaction and item information with a direct link to the eBay listing
All messages to and from the same buyer are grouped so you can view the full dialogue effortlessly
Direct link to eBay Buyer Cases
Setup multiple customer service agents so buyers will always be directed to the same agent
Complete view of all transaction and buyer information including tracking numbers, shipping, refunds and more.
Tiered access so customer service agents won’t see or access sensitive information
Instantly view feedback score and all recent feedback left by buyers
Effortlessly search messages by eBay buyer ID
Send and receive photo attachments in all messages
Save time by creating message templates to quickly send standard and repetitive replies.
Karoso is completely free and unlimited for the first 2 weeks after signing up!
Start your free trial today!
200 messages each month!
1000 messages each month!
5000 messages each month!
Unlimited messages each month!